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Terms & Conditions

Please read these terms and conditions carefully before using our services

Last updated: January 2024

Important Notice

By accessing and using AlbaTech Solutions services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of AlbaTech Solutions Limited's services, including our POS systems, e-commerce platforms, web design, mobile applications, and related services ("Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Services.

2. Services Description

AlbaTech Solutions provides technology solutions including but not limited to:

  • Point of Sale (POS) systems and software
  • E-commerce platform development and management
  • Web design and development services
  • Mobile application development
  • Graphic design services
  • Digital marketing solutions
  • Technical support and maintenance
3. User Accounts and Registration

To access certain Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account
4. Payment Terms

Payment terms vary depending on the service package selected:

One-time Payments

Full payment required before service delivery. Includes lifetime license for specified features.

Subscription Services

Monthly or annual billing. Services continue until cancelled. 30-day notice required for cancellation.

All prices are in GBP and exclude applicable taxes unless otherwise stated. We reserve the right to change pricing with 30 days' notice.

5. Data Protection and Privacy

GDPR Compliance

We are committed to protecting your personal data in accordance with GDPR and UK data protection laws.

Your privacy is important to us. We collect, use, and protect your personal information as described in our Privacy Policy. By using our Services, you consent to the collection and use of information in accordance with our Privacy Policy.

  • We use industry-standard encryption to protect your data
  • Your business data remains confidential and is not shared with third parties
  • You have the right to access, modify, or delete your personal data
  • We provide regular data backups and disaster recovery
6. Intellectual Property Rights

The Services and their original content, features, and functionality are owned by AlbaTech Solutions Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your business purposes in accordance with these Terms.

7. Service Level Agreement

We strive to provide reliable services with the following commitments:

99.9% Uptime

For cloud-based services

24/7 Support

For premium customers

4-hour Response

For critical issues

8. Limitation of Liability

To the maximum extent permitted by applicable law, AlbaTech Solutions Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim.

9. Termination

Either party may terminate these Terms at any time with appropriate notice:

  • 30 days' written notice for subscription services
  • Immediate termination for breach of Terms
  • Immediate termination for non-payment after 30 days

Upon termination, your right to use the Services will cease immediately. We will provide reasonable assistance in data export for a period of 30 days after termination.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

UK Office

AlbaTech Solutions Limited

07 Station Street, Boston, PE21 8RL, UK

Phone: +44-7841666966

Email: info@albatechss.com

Sri Lanka Office

AlbaTech Solutions Private Limited

119C/1, Town Hall Road, Kalmunai 32300

Phone: +94-701150100

Email: operation@albatechss.com